Refunds
Affunify payments are processed by Paddle, our reseller. This policy distinguishes cancelling future renewals from requesting a refund for a payment already made.
Stop future charges
Cancellation is available under Subscription → Invoices and subscription management. It takes effect at the end of the current period and does not, by itself, refund a period already paid.
Request a refund
To request a refund, use Paddle support and provide the transaction reference on your receipt. You may also contact us about a service issue. Requests are assessed under Paddle’s policy and applicable legal rights, including any statutory withdrawal rights; this page does not exclude mandatory rights.
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